{"id":1132,"date":"2015-09-14T13:30:26","date_gmt":"2015-09-14T12:30:26","guid":{"rendered":"http:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/?p=1132"},"modified":"2018-05-22T16:39:46","modified_gmt":"2018-05-22T15:39:46","slug":"mondaymaterials-episode-8-dr-delia-vazquez","status":"publish","type":"post","link":"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/mondaymaterials-episode-8-dr-delia-vazquez\/","title":{"rendered":"#MondayMaterials Episode 8 &#8211; Dr Delia Vazquez"},"content":{"rendered":"<figure id=\"attachment_1143\" aria-labelledby=\"figcaption_attachment_1143\" class=\"wp-caption alignleft\" ><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1143 size-full\" src=\"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/wp-content\/uploads\/sites\/38\/2015\/09\/Deliaandmannequinsblog.jpg\" alt=\"\" width=\"350\" height=\"297\" srcset=\"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/wp-content\/uploads\/sites\/38\/2015\/09\/Deliaandmannequinsblog.jpg 350w, https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/wp-content\/uploads\/sites\/38\/2015\/09\/Deliaandmannequinsblog-300x255.jpg 300w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><figcaption id=\"figcaption_attachment_1143\" class=\"wp-caption-text\">Delia in a School of Materials teaching facility<\/figcaption><\/figure>\n<p>It&#8217;s <a href=\"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/?s=%23mondaymaterials\" target=\"_blank\">#MondayMaterials<\/a> time again, and today we&#8217;re chatting with Dr Delia Vazquez.<\/p>\n<p>If you&#8217;re particularly eagle-eyed and have the memory of an elephant, you might remember Delia&#8217;s name from one of our very earliest episodes. She is the PhD supervisor of <a href=\"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/2015\/06\/22\/mondaymaterials-episode-2-sophie-miell\/\" target=\"_blank\">Sophie Miell<\/a>, our second interviewee. What made Delia&#8217;s interview all the more exciting for us was the fact that she was the first person to contact us and ask to be included in the series! Glad to see people like what we&#8217;re doing.<\/p>\n<p>Once we met Delia, we were glad she&#8217;d got in touch. Not only was she a fascinating person to speak to, but we&#8217;re now in discussions over some exciting blog ideas with her, focusing on some of her alumni and the extremely impressive work they do today.\u00a0Watch this space &#8211; but in the meantime, read the interview below:<\/p>\n<h2><strong>Please describe your research, for the layman, in ten sentences or less?<\/strong><\/h2>\n<p>My research is all about <a href=\"https:\/\/en.wikipedia.org\/wiki\/E-commerce\" target=\"_blank\">E-commerce<\/a> in fashion online. I research customers\u2019 fashion consumer behaviour on online devices, increasingly on iPads. We\u2019re looking at <a href=\"http:\/\/www.wechat.com\/en\/\" target=\"_blank\">WeChat<\/a>, which is a Chinese social media application which is growing exponentially.<\/p>\n<p>So, anything to do with E-commerce, anything to do with <a href=\"https:\/\/en.wikipedia.org\/wiki\/Mobile_commerce\" target=\"_blank\">mobile commerce<\/a>, <a href=\"https:\/\/en.wikipedia.org\/wiki\/Social_commerce\" target=\"_blank\">social commerce<\/a>. I also look at anything, any technological aspect that we use, that retailers use, on their website.<\/p>\n<p>For example, I have a PhD student who is looking at virtual fit. One of the big problems for profitability in fashion retail is the amount of returns from retailers and consumers because products don\u2019t fit, they\u2019re too loose, they\u2019re too long. So anything retailers can do to make that fit more applicable to the consumer will save them hundreds of millions of pounds \u2013 I think \u00a36 billion is the figure worldwide wasted on returns. So one of my PhD students is looking at whether we can use body scanning equipment to develop a personalised avatar and use that for fit.<\/p>\n<p>I have another student who\u2019s looking at EEG machines and monitoring consumers\u2019 reactions when they shop for fashion online through they\u2019re mobile device!<\/p>\n<h2><strong>How can your research benefit the general public?<\/strong><\/h2>\n<div class=\"video-container\"><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/7UsIyghLdXc?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/div>\nMy research benefits the general public by getting a better understanding of the interface between consumers and computers to buy products online.<\/p>\n<p>It\u2019s useful for fashion retail, but also for all retailers. Getting consumers to be satisfied with their experience &#8211; to interact more with iPads, with their mobile, to feel less nervous about shopping online. It\u2019s about feeding back consumer responses to retailers, that\u2019s essentially what we\u2019re doing.<\/p>\n<p>We\u2019re doing large-scale quantitative surveys. I\u2019ve got a final year PhD student and she\u2019s just researched the <a href=\"http:\/\/www.asos.com\/\" target=\"_blank\">ASOS website<\/a>. And we look at blog pictures online, and research, in detail, how they influence the consumer purchase decision. The things they like about it, the things they don\u2019t like about it.<\/p>\n<p>So we\u2019re part of that feedback loop, back to retailers, to improve the online experience.<\/p>\n<h2><strong>How did you first get interested in your research area?<\/strong><\/h2>\n<p>I first got interested when I worked as a buyer at the Co-op for five years.<\/p>\n<figure id=\"attachment_1144\" aria-labelledby=\"figcaption_attachment_1144\" class=\"wp-caption alignright\" ><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1144 size-full\" src=\"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/wp-content\/uploads\/sites\/38\/2015\/09\/Deliaworkingblog.jpg\" alt=\"Delia at work!\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/wp-content\/uploads\/sites\/38\/2015\/09\/Deliaworkingblog.jpg 400w, https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/wp-content\/uploads\/sites\/38\/2015\/09\/Deliaworkingblog-300x200.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><figcaption id=\"figcaption_attachment_1144\" class=\"wp-caption-text\">Delia at work!<\/figcaption><\/figure>\n<p>I was very lucky \u2013 I was based in Manchester and Manchester has had a strong heritage of computing. So, the Co-op was the first retailer to fully computerise all of its stores. Our warehouses were fully computerised.<\/p>\n<p>I could see the power that computers brought to retailers. As a buyer I could see all my stats figures coming in every day. And you could see how it helped the stores order their stock more effectively, and how it connected us to our store managers.<\/p>\n<p>So then, when I made the move \u2013 I was a researcher working in design management and in retail \u2013 I just knew. I was lucky, I was in the academic environment and we were the first people to have email. And you could see the power of email connecting researchers all over the world.<\/p>\n<p>It just then seemed a logical step that computers were going to transform all of retailing. That the physical store was going to be just part of the network \u2013 that online, physical, and mobile was all going to merge and become multi-channel.<\/p>\n<p>So, it was the power of computers really. And just taking it through every level. I got excited by computers, I think!<\/p>\n<h2><strong>Was there something or somebody that was the original inspiration for your career?<\/strong><\/h2>\n<div class=\"video-container\"><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/y2hSJxne1pE?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/div>\nI had two areas that inspired me.<\/p>\n<p>My parents inspired me to go into my retail career. My parents ran their own business, a very successful small business, and I was really intrigued to see how big business operated. So a lot of the skills that I learnt from my family business, interestingly the Co-op were putting through with the power of computers that enabled them to have that network that my parents had in their own heads.<\/p>\n<p>So, my parents inspired me for my industrial career. But increasingly as I worked as a buyer I met people\u00a0like <a href=\"https:\/\/en.wikipedia.org\/wiki\/Procter_%26_Gamble\" target=\"_blank\">Procter &amp; Gamble<\/a>, I met all these big FMGT companies, and I could see how they were marketing their products and the understanding they had of the market. I just thought \u2013 I really want to go back and study.<\/p>\n<p>So I applied for a researcher job here at <a href=\"http:\/\/www.manchester.ac.uk\/\" target=\"_blank\">The University of Manchester<\/a>, and I was very lucky. There was <a href=\"http:\/\/www.mbs.ac.uk\/news\/school-news\/professor-sir-cary-cooper-returns-manchester-business-school\/\" target=\"_blank\">Professor Carey Cooper<\/a> there &#8211; he\u2019s back now which is really nice. He really inspired me, as did all the professors in that area: they were so dedicated about translating research to businesses, making that link, that knowledge transfer, seamlessly backwards and forwards between industry and academia. And I really felt that I could make an impact and that this was somewhere I belonged!<\/p>\n<p>I was lucky enough to get a job here as a lecturer in 1997 \u2013 quite some time ago \u2013 and again the whole environment, the whole of EPS (<a href=\"http:\/\/www.eps.manchester.ac.uk\/\" target=\"_blank\">The Faculty of Engineering and Physical Sciences<\/a>) is very much about technology and about driving your research back into industry.<\/p>\n<p>So I\u2019ve been inspired by a lot of the professors that I\u2019ve met here \u2013 I\u2019m thankful!<\/p>\n<h2><strong>What are your interests outside of work? What do you get up to in your spare time?<\/strong><\/h2>\n<p>Well, I have a seven year old daughter. I take her to dance classes, and ballet and tap and it\u2019s the cutest thing ever!<\/p>\n<p>I also enjoy travelling and buying fashion, obviously. It\u2019s kind of research, going into clothes shops. I travel quite a lot \u2013 my family\u2019s Spanish, so I visit all my family in Spain. And interestingly as well, <a href=\"http:\/\/www.intertex.ca\/\" target=\"_blank\">Intertex<\/a> is one of the largest global retailers; I\u2019m happy to say a Spanish retailer has been very successful globally. So, I like to go and keep up with what they\u2019re doing and meet up with family members.<\/p>\n<h2><strong>How has Manchester benefited your work and research? <\/strong><\/h2>\n<div class=\"video-container\"><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/ghQunITTVvU?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/div>\nThe <a href=\"http:\/\/www.manchester.ac.uk\/\" target=\"_blank\">University of Manchester<\/a> has always been very multidisciplinary.<\/p>\n<p>We don\u2019t have blocks or walls between different departments. We cross disciplines really easily \u2013 it\u2019s a very open learning environment.<\/p>\n<p>People are very encouraging, people enjoy sharing their research. Certainly one of the big themes in the whole of EPS, and certainly in the <a href=\"http:\/\/www.materials.manchester.ac.uk\/\" target=\"_blank\">School of Materials<\/a>, is that we have a deep, geeky love of technology. We love new technology, we like to see where it\u2019s going to go.<\/p>\n<p>I\u2019ve been fortunate \u2013 you go to have a coffee in this building, and you\u2019ll bump into people who are developing smaller and smaller chips and memory to go into mobile phones. I talk to them two years ahead of when the retailers are going to.<\/p>\n<p>So you\u2019re in this constant kind of melting pot where people will share their ideas \u2013 and that\u2019s been really useful.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Thanks, Delia &#8211; what a great insight into an impressive career at the Uni. Thanks for sharing. Readers, if you want to her more from Delia, you can find her at SpacePortX in the Northern Quarter on Thursday September 17th, discussing her inspirations with <a href=\"http:\/\/www.eventbrite.co.uk\/e\/shesaysmcr-tech-talk-tickets-18451829920\" target=\"_blank\">SheSaysMCR<\/a>.\u00a0<\/strong><\/p>\n<p><strong>We hope you all enjoyed Episode 8, and that you&#8217;re enjoying the series so far. If you have any thoughts please let us know in the comments.<\/strong><\/p>\n<p><strong>And please come back for Episode 9, where we&#8217;ll be talking with\u00a0metallurgist\u00a0Dr Joao Quinta da Fonseca.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s #MondayMaterials time again, and today we&#8217;re chatting with Dr Delia Vazquez. If you&#8217;re particularly eagle-eyed and have the memory of an elephant, you might remember Delia&#8217;s name from one of our very earliest episodes. She is the PhD supervisor of Sophie Miell, our second interviewee. What made Delia&#8217;s interview all the more exciting for [&hellip;]<\/p>\n","protected":false},"author":90,"featured_media":1139,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[248],"tags":[120,114,119,115,116,118,16,117,113],"class_list":{"0":"post-1132","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-meet-the-department","8":"tag-computers","9":"tag-e-commerce","10":"tag-fashion-buying","11":"tag-fashion-online","12":"tag-mobile-commerce","13":"tag-online-retail","14":"tag-school-of-materials","15":"tag-social-commerce","16":"tag-the-university-of-manchester","17":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>#MondayMaterials Episode 8 - Dr Delia Vazquez - Department of Materials Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mub.eps.manchester.ac.uk\/uommaterialsblog\/mondaymaterials-episode-8-dr-delia-vazquez\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"#MondayMaterials Episode 8 - Dr Delia Vazquez - Department of Materials Blog\" \/>\n<meta property=\"og:description\" content=\"It&#8217;s #MondayMaterials time again, and today we&#8217;re chatting with Dr Delia Vazquez. 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